Slumberkins
Slumberkins - Otter Kin
Slumberkins - Otter Kin
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Promotes: Building Connections
We all have loved ones that we don't get to see very often. Otter teaches little ones that no matter how far apart we may be from our loved ones, we are always connected by the love we feel in our hearts.
Little ones can bring Otter with them wherever they go as they develop a sense of imaginative play. Otter kin comes with a removable heart to give to a loved one when we cannot be together. The book and affirmation can be shared over video calls with the loved one who has Otter's heart or by writing letters and sending messages.
Otter is great for:
- Supporting foster, military, and blended families.
- Supporting adopted children
- Teaching the importance of nurturing relationships
- Ideal for gifts that celebrate new additions to the family
- Perfect for Baby Showers, Birthdays, or Holiday gifts for children of all ages!
Included in the set are:
- Otter's Heart Family" Board Book: This story instills positive core beliefs about connections, showing children that love, support, and security are what make a Heart Family and celebrates the diverse forms of family and the strength of family bonds.
- Otter's Community Grows" Board Book: This story teaches emotional skills for building community and expanding important relationships. It encourages children to engage with communities they are part of.
- Otter Kin: A cuddly companion that reinforces the themes of family and community from the books, providing children with a cuddly reminder of their own cherished connections.
Ordering
Ordering
We currently ship domestically to all 50 states.
Updating Order Information
Unfortunately, we do not have the ability to change your order after it is placed (for example, we can't change creatures, colors or Bundles). Please ensure that your shipping details are correct as we are not be able to edit these once your order has been processed.
Only one discount code can be used per order. Please note that we cannot offer any price adjustments and discount codes cannot be added retroactively.
Combining Orders
Unfortunately, because we are working to get your order to you as fast as possible we are unable to combine orders.
Shipping
Shipping
Shipping Timelines:
Standard
Allow 1-5 business days for processing; 5-10 business days for shipping. Ships UPS SurePost
Priority
Allow 1 business day for processing; 3-5 business days for shipping. Ships USPS Priority
APO/FPO Orders: Orders shipping to U.S. Territories and APO/FPO/DPO sites generally take two to five weeks for delivery. Military APO/FPO/DPO Mail has unique transportation and handling requirements, which result in extended standard delivery time for online orders. Because Military APO/FPO/DPO Mail is transported outside of the U.S. to overseas locations, normal transit times are generally extended, causing longer delivery windows.
Lost + Stalled Packages
If your tracking information has reported a successful delivery but you have not received it please contact USPS at 1-800-222-1811. Please understand that we can’t take responsibility for lost/missing packages that have been successfully delivered to the shipping address provided with your order.Please contact your carrier, as they can check the geotag of the delivery scan and escalate an investigation on your behalf. We do not issue refunds on lost packages. If your package tracking has stalled while in transit, making a personal claim with USPS is the best route to take as many packages will begin moving again within 10 days of making a claim. Click here to visit USPS.com to begin this process.
Returns
Returns
Returns will be accepted within 7 calendar days of delivery of your item. Please reach out to our customer service team at sales@thetreehousenny.com to initiate the return process. Requests initiated after 7 calendar days of delivery will not be accepted. We offer free return shipping on all orders within the United States. From the time your package arrives at our facility, it may take up to 7-10 business days for your return to be processed. Funds will not be returned to your account until the product is received at our facility and found to be in new, unused condition, and in original packaging. Any item received that is not in new condition will not be refunded and the customer will be responsible for covering the shipping cost to send the item back to them if they choose to keep it. Digital Downloads are not eligible for returns or exchanges. Any product sets that contain a Digital Download component and are returned or exchanged will be valued at the price less the value of the Digital Content. Sale items may be returned for store credit only. Misfit items are not available for returns. If you received an incorrect, damaged, or defective item, please make sure to include this information in your message to our customer service team at sales@thetreehousenny.com.
Also available as a Snuggler!
Included in Your Purchase
The Kin
Perfect for play and hugs, with stuffed arms and legs that 3+ little ones can grab onto
The Board Book
Each Kin comes with its own board book and story to read with your child
The Affirmation Card
A daily affirmation for your child to practice and carry with them wherever they go
Downloadable Resources
Free resources like coloring and activity sheets, and games that you can download at any time