KeaBabies Original Baby Wrap Carrier

Upon ordering: if we have the products in stock, your order will be ready for pick up within 24 hours. If it's not in stock, we will submit an order with our supplier, and contact you as soon as the order is ready for pick up. Orders submitted to our supplier can take up to 10 business days to receive on our end, so please be patient as we build up our inventory to make order processing faster!

Please allow up to 3 business days for order processing. You will receive an email once your order as been received and processed.

Updating Order Information

Unfortunately, we do not have the ability to change your order after it is placed.

Only one discount code can be used per order. Please note that we cannot offer any price adjustments and discount codes cannot be added retroactively.

Combining Orders

Unfortunately, because we are working to get your order to you as fast as possible we are unable to combine orders.

Shipping Timelines:

At this time we are only offering local pickup for these products. Once we are equipped to ship, we will make an announcement!

Returns will be accepted within 7 calendar days of delivery of your item. Please reach out to our customer service team at sales@thetreehousenny.com to initiate the return process. Requests initiated after 7 calendar days of delivery will not be accepted. We offer free return shipping on all orders within the United States. From the time your package arrives at our facility, it may take up to 7-10 business days for your return to be processed. Funds will not be returned to your account until the product is received at our facility and found to be in new, unused condition, and in original packaging. Any item received that is not in new condition will not be refunded and the customer will be responsible for covering the shipping cost to send the item back to them if they choose to keep it. Digital Downloads are not eligible for returns or exchanges. Any product sets that contain a Digital Download component and are returned or exchanged will be valued at the price less the value of the Digital Content. Sale items may be returned for store credit only. Misfit items are not available for returns. If you received an incorrect, damaged, or defective item, please make sure to include this information in your message to our customer service team at sales@thetreehousenny.com.